Documentation
HubSpot integration
Last updated August 11, 2026
What it does
The integration connects a DM Faster workspace to a HubSpot account through OAuth so identified prospects and supported engagement data can be synchronized with HubSpot contacts. Contacts are matched by email, and prospects without an email are skipped to reduce the risk of duplicate or ambiguous CRM records.
In DM Faster, you can choose whether a prospect syncs after the first contact or when a reply arrives. You can also choose whether replies and booked meetings are added as timeline notes. Message content is optional and is excluded by default; leave it off if event metadata is enough for your CRM workflow.
Before you connect
Confirm that you are signed in to the correct HubSpot account and that your HubSpot user can install connected apps. In DM Faster, use a workspace role that can manage integrations. Decide which sync events your sales team actually needs before enabling them, especially if the HubSpot account already has its own automation.
Open DM Faster, go to integration settings, select HubSpot, and start the connection. Review the account shown by HubSpot before approving access. After the OAuth redirect returns to DM Faster, open the HubSpot integration again to review and save the sync options.
Permissions
DM Faster requests OAuth access plus read and write access to CRM contacts. It does not request access to unrelated HubSpot objects. Disconnect the integration from DM Faster settings or HubSpot's connected-app settings to revoke access.
Disconnecting stops future DM Faster sync events. If your organization requires an internal approval or data-retention review for CRM apps, complete that process before connecting a production HubSpot account.
Troubleshooting
If authorization fails, confirm that you can install apps in the selected HubSpot account, retry the connection from DM Faster, and check that no browser privacy tool blocked the OAuth redirect.
If the connection succeeds but a contact does not appear, confirm that the prospect has an email address and that the relevant sync trigger is enabled. If DM Faster asks you to reconnect, complete a fresh OAuth connection; this restores access without requiring you to share an access token with support.
Support
Contact info@dmfaster.com or use the support page. Include the account email and the time of the failed connection, but never send OAuth tokens.